• Reside in the USA or Canada
• Are open to gifted collaborations or commission-based earning
• Have a minimum of 1K Instagram followers

If this sounds like you, please email us at [email protected] with your social handle in the subject line and links to your social pages in the body of the email. If our team is interested, they’ll get back to you.

You may also contact our customer service team at phone number (800) 604-5827 or through our website contact form for more information on a particular product’s availability.

Our call center is open Mon–Fri 6 AM-5 PM PST and Sat–Sun 6 AM-4 PM PST.

Click here to start a return

You will also be sent a form that you will need to print out and include in your return shipment. You must include your RA # on this form so we can process your refund. Any shipments that do not contain a return form or RA # will NOT be refunded and will be destroyed.

Please note you will be responsible for any shipping charges incurred when returning your product(s). Your refund will be processed once your returned product(s) has arrived at our shipping facility

Click here to start a return

Click here to start a return

Feel free to try any formula RISK-FREE for up to 90 days, and if you aren’t completely satisfied, fill out our online form here, and then send back the bags, bottles, or jars (even if they’re empty) for a full refund of your purchase price minus shipping.

Please note your guarantee goes into effect on the day your product is shipped from our fulfillment center and expires 90 days after the shipped date.

In the unlikely event you receive the wrong item, please contact our customer service team via chat or at (800) 604-5827 Mon-Fri from 6 AM-5 PM PST or Sat-Sun 6 AM-4 PM PST.

Or you can contact us using this form.

Or you can contact us using this form.

• Save up to 65% off regular prices.
• Get access to the latest Ultimate Pet Nutrition formulas and products.
• Receive exclusive access to offers, coupons, and additional savings.
• Easily add, modify, or cancel a product subscription.

Click here to sign up for a FREE VIP Account and start saving immediately.

You can also manage your product subscription by calling customer service at (800) 604-5827 or by emailing them at [email protected] Mon-Fri from 6 AM-5 PM PST or Sat-Sun 6 AM-4 PM PST.
You can also contact us using this form.

You can also manage your product subscription by calling customer service at (800) 604-5827 or by emailing them at [email protected] Mon-Fri from 6 AM-5 PM PST or Sat-Sun 6 AM-4 PM PST. You can also contact us using this form.

• First, log into your VIP Account
• Navigate to the subscription page.
• From there, you may select the subscription you’d like to cancel, indicate your reason for canceling, and then click confirm.

You can also manage your product subscription by calling customer service at (800) 604-5827 or by emailing them at [email protected] Mon-Fri from 6 AM-5 PM PST or Sat-Sun 6 AM-4 PM PST. You can also contact us using this form.

• First, log into your VIP Account
• Navigate to the subscription page.
• From there, you can adjust the quantity of your subscription. Most products are offered in quantities of up to 12 or 20.

• First, log into your VIP Account
• Navigate to the subscription page.
• Click “delivery and payment,” found near the top right of the page on desktop and as a sticker at the bottom on mobile. From there, you can adjust your delivery to the same date every month.

You can also call our customer service phone number at (800) 604-5827
Hours: Mon–Fri 6 AM–5 PM PST
Sat–Sun 6 AM–4 PM PST

You can also contact us using this form. We’ll be happy to help resolve your issue ASAP!

You can also add a payment method by calling customer service at (800) 604-5827 Mon-Fri from 6 AM-5 PM PST or Sat-Sun 6 AM-4 PM PST. You can also contact us using this form.

• First and last name
• Phone Number
• Email address
• Shipping address
• Billing address (if different from above)
• Payment

• Visa
• Mastercard
• Amex
• Discover
• JCB
• Diner’s Club

You can also contact us using this form. We’ll be happy to help you place your order!

On the screen with your customer information, you’ll see a box with your order summary and a space to enter a coupon code. Simply enter your code and press “Apply” — and your discount will automatically be applied to your cart.

• Click here to visit the official Ultimate Pet Nutrition Facebook page.
• Click here to visit the official Ultimate Pet Nutrition Twitter page.
• Click here to visit the official Ultimate Pet Nutrition Instagram page.
• Click here to visit the official Ultimate Pet Nutrition Youtube page.
• Click here to visit the official Ultimate Pet Nutrition Pinterest page.
• Click here to visit the official Ultimate Pet Nutrition Tiktok page.

That’s why while we’re transitioning to our new packaging, there’s a chance you’ll receive orders with our classic packaging. Rest assured, it’s the same great formula, just with a slightly different look!

• International Veterinary Outreach (IVO) — provides veterinary care, training, and education in economically disadvantaged communities worldwide.
• Pets for Vets® — who enriches the lives of US Veterans and companion animals by bringing them together in a thoughtful way.

As a member of the Ultimate Pet Nutrition family, you’re helping us continue to support these two amazing organizations and the incredible work they’re doing. Click here to learn more about our charity partners.

Our products are subjected to rigorous third-party testing by independent laboratories. These tests verify our formulas contain honest and accurate ingredient claims and are free of harmful levels of biological contaminants.